Chard Property Group
Leasing Specialist
Description
About Chard
Chard is a BC-based, award-winning real estate company creating spaces that go Beyond Buildings. With a portfolio spanning Metro Vancouver, North Vancouver, and Greater Victoria, we specialize in large-scale residential and commercial communities, with a focus on community enhancing, purpose-built rental housing. Our portfolio includes market condominiums, affordable homeownership, strata commercial, and hotel developments.
We partner with leading institutions and organizations such as BC Housing and YWCA Metro Vancouver to deliver inclusive, community-focused housing solutions. To date, we’ve completed over 1.3 million square feet and nearly 1,400 homes, with a pipeline of 2,000 more homes and half a million square feet of commercial space. By 2030, we’re on track to be managing and operating over 3,000 homes across Vancouver, North Vancouver, and Victoria.
What sets Chard apart is our full-spectrum approach. We not only develop projects, we also manage and operate them. Through our property and asset management services - available to both our own developments and those of other developers - we ensure long-term value and care for the communities we help create and foster.
Our close-knit, dynamic team thrives on collaboration, trust, and care. We’re proud of our high-performance culture and deeply committed to the Residents we serve and the communities we build.
Why We Exist
At Chard, our purpose is Beyond Buildings. We create spaces that enrich lives, strengthen communities, and make a positive impact on people and places.
Where We're Headed
Our vision: Chard Champions Communities. Through design, development and service, we create places where people don’t just live – they build a home.
How We Work
Our promise is Uncommon Care. We go beyond expectations to create communities where people feel safe, valued, and connected.
Our Values
- Community – We put our Residents and our team at the heart of every decision.
- No Ego – We value effort and humility over flashiness.
- Service – We provide exceptional service in every interaction.
- Integrity – We operate with honesty and transparency.
The 5 Keys to Service at Chard: Safety, Charm, Detail, Efficiency, Belonging
What This Role Is All About
As a Full-Time Leasing Specialist, you play a critical role in driving a successful lease-up from the ground up. You generate momentum by responding quickly yet thoughtfully to inquiries, converting interest into tours, and confidently guiding prospects toward signed leases. Your days are focused on building a pipeline of prospective residents, maintaining urgency, and executing disciplined follow-up to accelerate absorption and reduce downtime. You work closely with on-site teams to ensure suites are market-ready and move-ins are seamless, delivering strong leasing results while leading every interaction with Uncommon Care.
What You’ll Be Doing
- Own the full leasing cycle, including lead response, qualification, touring, follow-up, application processing, and lease execution, and successfully move in prospective residents, with a clear focus on conversion and occupancy targets.
- Respond to inbound leads quickly and professionally by phone, email, online platforms, and in person, and move prospects forward at every touchpoint.
- Deliver persuasive, needs-based tours that highlight suite features, amenities, and lifestyle benefits, and confidently guide prospects toward a decision.
- Apply consultative selling techniques to uncover needs, handle objections, create urgency appropriately, and close leases with confidence and integrity.
- Actively manage a sales pipeline, maintain consistent follow-up cadences, and keep CRM/property management notes current to maximize conversion.
- Support and host open houses and leasing events, track outcomes, and adjust your approach based on results.
- Partner with Property Management, Maintenance, and Resident Services to ensure suites are tour-ready and move-in ready, removing barriers to conversion.
- Prepare accurate documentation and maintain timely records in property management and CRM systems (for example, Yardi), applications, leases, traffic reports, and prospect communications.
- Share market feedback and competitive insights to support pricing, messaging, and marketing improvements.
- Engage existing residents after the initial lease expiry and drive renewal lease commitments.
- Participate in resident events and other community engagement initiatives designed to drive renewals/maintain existing occupancy.
- When needed, respond to minor missed deficiencies in suites during pre-inspections.
- Conduct property and tour path inspections and ensure a high level of presentation is maintained on tour.
What You’ll Bring
- Proven success in a sales-driven, customer-facing role (leasing, retail, hospitality, customer success, real estate, or similar).
- Demonstrated ability to meet targets, manage a pipeline, and close with professionalism.
- Strong communication and presentation skills, including confidence leading tours and sales conversations.
- Highly organized and detail-oriented with strong follow-through.
- Comfort using technology, including Microsoft Office, Yardi CRM, or similar property management tools.
- Knowledge of residential leasing and the Residential Tenancy Act is an asset but not required.
- Flexibility to work evenings and weekends when leasing activity is highest.
Who You Are
- Results-oriented and motivated by goals, with a service mindset.
- Confident, persuasive, and polished in customer interactions.
- Relationship-driven, while staying accountable to outcomes and timelines.
- Adaptable and calm in a fast-paced environment.
- A collaborative team member who brings no ego and takes pride in getting the details right.
How We Invest In You
At Chard, we know that when our people thrive, our communities do too. That’s why we offer more than just a paycheque - we invest in your success, well-being, and sense of purpose.
- Competitive salary and commission plans aligned with market benchmarks
- Extended health and dental coverage as well as a health spending account to support what you need the most
- Ongoing training and professional development opportunities, including custom programs built around our Uncommon Care philosophy
- A clear commitment to internal mobility - we love to promote from within
- A values-driven workplace rooted in trust, transparency, and teamwork
- A supportive team that has your back when things get busy - or when you need a breather
The salary range for this role is $55,000 to $65,000 annually, plus commission, with total earnings tied to leasing performance and results. We appreciate the time and interest of everyone who applies, but only candidates selected to move forward will be contacted regarding next steps.
Compensation
$55,000.00 - $65,000.00 per year